Get in Touch

We're here to help with all your MRVI vape needs

Customer Support

Get help with your MRVI products, orders, or general inquiries

Email: [email protected]

Phone: +1 (888) MRVI-VAPE

Hours: Mon-Fri 9AM-6PM EST

Wholesale Inquiries

Interested in carrying MRVI products? Let's discuss partnership opportunities

Email: [email protected]

Phone: +1 (888) 678-4832

Min Order: 100 units

Live Chat

Need immediate assistance? Chat with our support team in real-time

Available Mon-Fri 9AM-6PM EST

Send Us a Message

Global Offices

USA Headquarters

123 Vape Street
Los Angeles, CA 90001
United States

Mon-Fri: 9AM-6PM PST

European Office

456 Vapor Lane
London, EC1A 1BB
United Kingdom

Mon-Fri: 9AM-5PM GMT

Asia Pacific

789 Cloud Avenue
Singapore 123456
Singapore

Mon-Fri: 9AM-6PM SGT

Frequently Asked Questions

How can I verify if my MRVI product is authentic?
Every authentic MRVI product comes with a scratch-off authentication code. Visit our verification page and enter the code to confirm authenticity. Additionally, check for our holographic security sticker and high-quality packaging.
What is your warranty policy?
MRVI offers a 30-day warranty against manufacturing defects. This covers battery failures, leaking, and other defects not caused by user damage. Contact our support team with your proof of purchase to initiate a warranty claim.
Do you ship internationally?
Yes, MRVI ships to over 50 countries worldwide. Shipping times and costs vary by location. Some restrictions may apply based on local regulations. Check our shipping page for detailed information about your country.
How do I become a wholesale partner?
We welcome wholesale inquiries from established retailers. Minimum order is 100 units. Contact our wholesale team at [email protected] with your business information and we'll provide pricing and terms.
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